PAYMENT AND CANCELLATION POLICIES

 

 

SCHEDULED DOG WALKS

 

Dog walks canceled by 7 a.m. the day of the walk: no charge. After 7 a.m. charges apply for your scheduled service. I often start my day early, prepared for walks and travel during any type of weather and hope you respect my time and let me know in advance of any issues that may preclude the walk, otherwise services are charged in full.

If I am not notified of changes or cancellation and I arrive at your home for a scheduled walk, it will be charged whether I walk the dog or not.


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SCHEDULED PET CARE VISITS

 

Scheduled visits wherein client returns early, payment for scheduled care may not be refunded and may be applied to future sits determined on a case by case basis. Please understand I do not overbook, and may have turned away business to care for your pets during that time frame.  

 

IN-HOME BOARDING  with Spoiled Rotten Pets is a special service I offer for existing clients and their well-behaved, (non-aggressive) social dogs. I allow no more than 4 dogs overnight, so this service is well planned for the comfort and safety of all the pets in our home.

Reservation fees of 50% of the total charge apply at booking and your dates are then RESERVED.

Reservation fees are refunded if cancellation made more than 30 days from first day of sit.

Cancellations less than 30 days from first day of sit: monies are applied to future sits and must be completed within six months of original booking date.

Cancellations less than 1 week of first day of sit: deposit/reservation fee forfeited.

 

Balances are due first day of sit.

 

 

Holidays – It is recommended that you make holiday bookings EARLY. This also applies to school vacation weeks. Assignments are first come, first served.

A holiday surcharge of $10-25/day is applied for sits on:

Memorial Day, Labor Day, Thanksgiving, Christmas Eve/Day and New Year Eve/Day.

Thank you for appreciating I am spending time with your pets during the holidays, and for the most part, away from my family (2 and 4-legged), during these times.

 

 

* Rates are subject to change without notice.

        

Spoiled Rotten Pet Services business hours - 

 7 days a week - 7a.m. to 9 p.m.

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971.237.4017